Timothy Catlin I can’t say enough good things about Collins Family Dentistry in Cheney! Dr. Chris Collins is absolutely awesome—professional, kind, and genuinely dedicated to making every visit comfortable and stress-free. He took the time to explain everything clearly and made sure I felt at ease, which is huge for someone who’s always been nervous about dental appointments. The staff is equally incredible—super friendly, welcoming, and attentive from the moment you walk in. They truly treat you like family! Whether it’s a routine cleaning or something more involved, they go above and beyond to ensure you leave with a confident smile. Highly recommend Dr. Collins and his amazing team!
5 /5
T Skornyakov Went in for check up and cleaning, I was told I needed a deep cleaning as I was developing periodontal disease (Ive always been told my gums were good, but thought maybe it was just my time). They told me the deep clean would be $400 and Dr. Collins would do a minor repair on my crowned tooth, Dr. Collins literally spent 5 mins with me and charged 200 to my insurance. Anyway, fast forward, they wanted to charge me an additional $150 for my cleaning, for a whopping total of $550, I refused. Not only was this charge not listed on the itemized proposed bill, they never once stopped during the procedure to obtain authorization for the additional charge (which was apparently to dip a qtip in an antibiotic solution and put it in between two of my teeth), had they done so, I would have declined and just used mouthwash when I got home. They also told me they were specialists for TMJ, talked big game, really appealed to my emotions as Ive struggled with it for more than 10 years, telling me I came to the right place to finally get some proper treatment. I had the assessment done by Dr. Collins and his answer was a $5k bite block to wear at night, not covered by insurance... seriously...the same treatment offered at every other dentist (but their bite blocks are covered by insurance). Im just flabbergasted by this office, the unprofessionalism, the snake oil sales tactics, and really toying with my emotions like they could help me...and it was all lies. I dont recommend this dentist. Btw, I have followed up with a new dentist who has told me I DO NOT have periodontal disease at all and I bought a cheap bite block at Walgreens for $10.
1 /5
Leah Lien This is the absolute Worst Place you could go to, to get your teeth worked on!! The most inconsiderate, un friendly people, just down right horrible. They have given me problems every single time I’ve been, whether it’s billing issues, calling my teeth bad, shamming me for not having money for certain procedures or just being completely un professional.not to mention I’ve had to go back 3 different times for the SAME thing that they’ve continue to mess up every single time. Get a GRIP Collins, teeth are expensiveeee not everyone’s Got money laying around, especially in this economy!! You’re the most unprofessional dentist I’ve ever met, I really hope people stead clear of this awful place and don’t send business your way!
1 /5