Auburn Valley YMCA - Auburn (WA)

5 /5 Michelle Heertje: I have been coming to this YMCA for the last 5 years. The staff is phenomenal, kind and always willing to help. I have had great experiences coming here. The building is old, but always kept clean, including the pool. The kids zone/club knows all my kids by name. A family friendly place to go. Highly recommend.

1 /5 Ronda Carrera: Wow… I’m flabbergasted at the reviews I just read on the Auburn Valley YMCA! Years ago my family was heavily invested and actively engaged with this center- back when they were still in the old building which was over by Les Gove Park. My kids went to the Before & After School program every year as well the weekly day camps they offered in the summertime; were the HIT with all 4 of my kids back in the day! All the staff were incredible people who genuinely enjoyed their jobs and cared about the fact they were able to make a difference within the community in which they operated. Sadly, by the sound of it, they have fallen from grace without any regard whatsoever for the community they are supposed to serve. I can only hope that something changes; for the betterment of everyone who uses the facilities and for the staff, I pray that they never find themselves in the position of needing the help from a community non profit that say they are their for the less privileged but really have no desire to work with them to implement or find the resources necessary to fill the void.

1 /5 Queen M: The front desk staff is absolutely clueless and needs to be trained better. Especially the young lady with black hair and glasses. Shes absolutely terrible at her job and needs to either be fired or retrained in her position. The red haired life guard is absolutely rude. This man doesnt know how to communicate. The shallow water pool was being shut down over an hour early due to swim lessons. This man watched my family and I get in the pool, didnt tell us, then blew his whistle and started telling people the pool was closing for swim lessons in the shallow pool. No swim lessons were even held in that pool during the time my family and I were there. The facility itself is disgusting. People eat in the womens locker room. Theres always blood or poop all over the bathroom stall walls. Women bring their sons who are over the age of 5 in there as well and dont control them. So you have boys watching you change, and its disgusting. The family locker room is even more disgusting. Theres always pee all over the personal bathroom/showers. Theres always pee all over the toilet and the floor. People throw toilet paper and paper towels all over the place, too. Someone even left their nasty fake eye lashes in the shower. The gym is gross, too. The wipe stations would be empty and people wouldnt clean up their equipment. People would also bring their children in there with them and let their children run around and play on equipment. I was working out in the back area one day, and this kid was sleeping on one of the machines

4 /5 A T: 5-star aspects: • Great employees - friendly and professional. • Special great review for Mark - YMCA’s personal trainer. He is very knowledgeable and builds excellent training programs based on your individual needs. • Nice pool and changing rooms temperature. Lots of other YMCA branches are too cold. 3 or less star aspects: • this branch appears to be understaffed. • Often encounter poor gym etiquette from other members - sitting on equipment reading on their phones between sets. Hoarding personal items on and around equipment so others cannot approach. Not letting others to workout. • The etiquette and rules are not enforced by employees which creates difficult workout environment.

3 /5 Lionelle: Nice pool, unfortunately it was pretty dirty and the water was murky with lots of debris and hair. I wish the pool was cleaner. The lockers are big and are pretty clean, although the smell of feet is strong.