CBRC Health & Fitness - Richland (WA)

5 /5 Susan Dobkins: My husband and I have been members for several years now. I appreciate the excellent staff--people like Colby at the front desk who remember my name, to all the instructors Ive met who are not only competent but friendly and encouraging, to the housekeeping staff who keep everything spotlessly clean and are so conscientious, as well as the maintenance staff who keep everything in great condition. Everyone truly gives their best--you are seen and appreciated! I also love the diversity of the client base--I often hear languages other than English spoken by members in the locker room and on the pool deck with their kids. Its great that the space is welcoming for everyone. Keep up the great work, CBRC!!

5 /5 Dillon Sullivan: Employees are so awesome. They know all the members by name before you even scan your tag they say your name and welcome you. The child care is great. Up to three hours per day is awesome. The pelican bay water park is great for the summer, and the gym itself is everything you need. How anyone gives this less than a 5 star rating is beyond me.

2 /5 Nora Hastings: Very limited times you can actually lap swim. And even when it is posted for lap swim, often swim team takes up the majority of the lanes or life guards allow kids into the lanes, creating dangerous situation for the lap swimmers. Consistently see kids under 12 “using” gym equipment unsupervised. Honestly, if you want a gym where you can workout, unless you’re playing tennis or racquet ball, this probably is not the place for you. Gym is clean and providing towels is nice.

1 /5 Ezekiel Lin: I was a loyal member of CBRC for over a decade starting with swimming lessons from the now GM Cole Willis. In 2022 I was the victim of an assault and battery in the weight room of CBRC. When showed the video during a private meeting, Cole Willis said “being a jerk doesn’t get you banned from the gym”. I was shocked as I had known him for so long and how he showed a blatant lack of interest in ensuring the safety of his members. I explained to him this member who attacked me was a bigger guy and had been doing this to other members male and female. Cole Willis left me with “I’ll speak with him and ask him to stay away from you”. Next week the member approached me when I was alone in the locker room, and wouldn’t leave me until I accepted his apology. This incident left me very disappointed in the lack care from the GM about the safety of their members. I went from going to CBRC 5+ days a week for over 10 years to canceling my membership. Very disappointing because the facility is an incredible place and a real gem in the Tri Cities.

1 /5 Kylie Silva: The building may be nice but other than that the people who run it are terrible and unprofessional. I don’t recommend!!! your off better spending your money on a planet fitness membership.