Keywords: insurance_agency,point_of_interest,health,establishment

Eric Zabala - State Farm Insurance Agent - Tumwater (WA)

Address: 🏡 5729 Littlerock Rd SW Ste 115, Tumwater, WA 98512
Phone : +1 (360) 754-7878

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJieiPIk51kVQR3G0i5Q6ORxk

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Patricia Esquivel: Francisco goes above and beyond! Highly recommend. I was with a previous carrier that increased my annual premium. I called Francisco and within minutes he had a quote ready for me with the same coverage for a reduced price. When I had questions or needed to add or remove vehicles or property he was always available and updating me. He let me know it was okay to text, call or email whenever I needed help. He didn’t just get my business and disappear like most agents do. He has also been quick to respond and make sure my family and are happy with our service and experience. Thank you!
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Day Stormy (LadyStormzzz): Paije at D and D Insurance is amazing. She went ABOVE and BEYOND my expectations. My previous agent at another company was AWFUL and non-responsive. Paije helped me get everything sorted in a timely manner (timely on her end, not mine, sorry Paije!) and spent the whole day practically helping me get things sorted out, fixed, linked, and ready to rock! I cant thank Paije and her team enough. I definitely recommend getting in contact with them!
Kelley Insurance Agency & Financial Services, Inc. - Sumas
Gathered: I would give zero stars if it were an option. I worked with Kelley Insurance for over 4 years and through 2 separate businesses. The issues began back in 2021 when our agent left the group, and we were never informed or assigned a new agent. Our final 2 years working with them resulted in over $2,700 of additional fees owed to the insurance company despite our furnishing accurate estimates. After several months of trying to understand why the fee had been issued, Kelley Insurance stopped responding to my attempts to reach them. With no choice but to pursue Liberty Mutual to help understand the issue, we learned that Kelley Insurance had grossly misrepresented our business when creating the policy, and failed to update our policy with the new information when we had provided it. Fortunately we had no claims during that time, otherwise I fear we would have owed far more than few thousand dollars. In short, working with Kelley Insurance cost my tiny food business thousands of dollars that we are still trying to recover from. They were unnecessarily unhelpful in attempts to understand the fees, and then stopped responding altogether. Sadly unprofessional, with a completely lack of accountability.
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