5 /5 Joanne Jerde: If I had to summarize this insurance agency in three words it would be reliable, responsive and informative.
I have been a customer of this agency for 15+ years, including through the transition of Joe Klein taking over for the agency built by Erik Granroth. I am sure like many others, I was skeptical of the transition because Erik is such an incredible guy and he ran such a wonderful business model where as a customer, I also felt like a friend.
When Joe took over, he did not skip a beat. He has been informative of the policies I have and also of options that will help me invest in the future. I am so grateful for his responsiveness, no matter how great or small my question or request.
The Joe Klein agency has me as a customer for life because I can tell he really cares about me and my investments and how I spend my money with his agency. I feel entirely covered in my insurance benefits, everything from a fender bender to something catastrophic like a home fire or worse. He has spent so much time making sure my homes, my vehicles and my life policies are all what I uniquely need and what will be a benefit to my future. Joe is knowledgable, kind, and the real deal. I trust him entirely.