1 /5 Rachel Harrison: I canceled my membership but still somehow got hit with a $500 bill that was about to be sent to collections unless paid day of. This was only missing 3 months of payments (I thought my membership was cancelled). I WOULD STRONGLY WARN AGAINST ANY KIND OF MEMBERSHIP WITH FIT EVO. They are predatory and want to screw you over as much as possible. There IS a contract, there are HEAVY ($100+month) late fees, they make it an incredible pain to cancel or just to talk with anyone, and they will send you to collections right away with little to no heads up. If you have any issues with the payment, good luck getting in contact with anyone helpful.
With the gym itself, it’s taken over by a large hoard of high school boys. So if you’re a high school boy, maybe this is a good fit. Otherwise, it’s a struggle to use the equipment you want and it’s an off putting vibe.
Overall, gross membership policies, gross crowd of boys and the equipment is mid.
Edit to their response: you say there was all this communication but I only got the one email which I replied to and showed up in person. The email only gave me 3 two hour time frames to come in person to handle the situation. So I showed up in person and the only person I was allowed to talk to about the situation said it was weird because there was absolutely no communication that she could see around the issue on my account from you guys other than that email. Talked to collections, there’s really nothing that can be done now that I’ve paid that money to them. It’s funny that the most communication I’ve gotten from you guys is when I posted a review about what happened. Y’all have lost a law suit around your policies with sending people to collections already, y’all know it’s messed up and continue screwing people over. So for anyone considering a membership, don’t