Moneytree - Marysville (WA)

5 /5 Breauna Ray: I was hesitant about going in here after seeing the reviews but I worked with Alyssa and my experience was excellent. She was very happy and polite. Her customer service is beyond friendly and helpful. Also she had beautiful nails. I will definitely be back again to cash a check or use other services.

1 /5 Champ Barney: Worst experience of my life, morally degrading which what the staff wants. Needed to send a western union by a certain time was unaware they only accept cash for money orders but they said they would be able to cash the check I brought to be able to send the funds. It’s a substantial amount an so asked if it would be a problem a they said no they have no limit on check cashing it’s just a fee. Then Tiffany comes out to begin the interrogation process as mentioned in other comments. I needed to send the money within 45 minutes at this point an so I complied and provided proof of funds and was still denied. I then asked for the superior over Tiffany which is Amy who emerged from the same bowels of Tiffany. Keep in mind while being interrogated I had asked who her supervisor was and was told it was Amy an to get in contact with her I need to call customer service and was handed a generic business card. Amy reiterated the fact that they will not be cashing my check and refusing me service without any basis. I am person of color and asked if they were discriminating accordingly as I have provided proof of funds to which I was asked to leave. If I could file criminal charges against Tiffany and Amy I would. The enjoyment they receive from mistreating others is truly sadistic and concerning. I will never use, recommend, or associate with any money tree as long as they employ, encourage and curate that type of culture

1 /5 Brett Mann: Worst customer "service" ever, I dont think I can even call it that. Brought in a check to have cashed and am literally interrogated by their employee, Tiffany, for why, what and how I received the check. Then, she proceeds to ask me for the number of the person I received it from and calls them and interrogates them. Then without even running the check, she proceeds to tell me she cant verify the information and refuses to cash it there, or at any other Money Tree location but doesnt give me any sort of specific reason other than she cant verify the information, even though I just watched her do exactly that. If I could give negative stars, I would. Why would you hire someone like this to work in customer service, she has zero customer service skills and treats you like youre a criminal. I will never return to this Money Tree location, theyre absolutely ridiculous.

5 /5 Bill Bono: On rare occasions my bank wants to put a hold on a check that I want to deposit. So I found myself in front of Tiffany at the Marysville Money Tree. In this world where incompetent employees seem to be the new normal, Tiffany was not just a pretty face with a genuine smile. She quickly and efficiently cashed the check and gave me some great advice on how to insure that I pay the lowest check cashing fees available. What a great asset she is to her company. I hope they are paying her what she is worth, or someone will quickly make her a better offer!

1 /5 Asa Shine: The worker are very “ Racist” and rude with bad attitude. As soon i open door he already look down on me. Dont bother even to say hello. And refuse to do anything for me. Just look at his computer and ignore. Seem to careless about work. Im shocked i never been to a place that treating people like this.