State Farm Insurance - Richland (WA)

5 /5 Jenna Owens: I love working with Courtney Williams at Pemberton Insurance Agency. She is friendly, knowledgeable and truly cares about her clients. I highly recommend working with her! Courtney deserves 5 stars. The office, however, I can only rate 4 stars because I have experienced several mistakes by the secretarial staff which is frustrating.

5 /5 nancy preston: Lori, was great to work with and made it easy to switch our insurance over to State Farm. Ive been thinking about switching for a while but was worried about all the hassel. She did it all for me after just a few question. It was so easy I wish I would have done it sooner! Thank you Lorie for all your help. I look forward to working with the rest of the team. :)

5 /5 Desiree Thrasher: State Farm has always been top notch but Courtney makes it even better. She is always friendly and professional. My son was recently in an accident in another state and one phone to Courtney and she emailed a copy of his insurance card to him within minutes. Thank you for the exceptional customer service!

5 /5 Melinda Burchett: Mike Pembertons office has provided us excellent service for the past 14 years and we couldnt be happier! His staff is extremely friendly and helpful. I appreciate their constant review of our account and how they consistently help us save money. Thank you for your always keeping our best interest at heart!

5 /5 Travis Park: Amazing staff! They are so welcoming and personable. I had a lot of questions, and they are always willing to spend as much time with you as you need. I saved $412.37 when I moved my home and auto insurance over from USAA, and I couldn’t be more pleased.