Titan Fitness - GYM Washington

Titan Fitness - Spokane (WA)

Address: 🏡 112 E Wellesley Ave, Spokane, WA 99207

Phone : +1

Weekly Open time

Sara Stewart: I’m afraid my review of Rewired 247 is going to be a bit involved, and a friend is posting this for us because we don’t need anymore harassment from this company. My partner and I each had our own membership, and when we started with them, about five years ago, they were wonderful. The staff was exceptional, the equipment wasn’t new but was well-maintained, and the facilities were always clean. Since the new owners have taken over there has been a dramatic change. Yes, the equipment is new, which is nice. But the staff is rude and unprofessional. When issues with the cleanliness of the bathrooms was brought to their attention, we were informed that the maintenance people only work weekdays, which explains the disgusting conditions of the bathrooms. Being a bit germophobic, we would clean the bathrooms we were using, before and after. After a while, the staff informed us we are not allowed to do this and accused us of using harsh cleaners that left a white residue on the walls (vinegar does not do this), and were then told we are only allowed so many minutes to shower, claiming people are always waiting, which is untrue. Our property is still being developed, and we do not have running water, so we use the gym primarily for the showers. We have always paid our bill, which should most definitely include a clean bathroom. In the last few months, every time we used the bathrooms there was garbage and fecal matter on the floors. The air vents were clotted with dirt, making the environment unsafe for those of us with respiratory issues. These are all-gender bathrooms which are also used by children. Now, I don’t know about anyone else, but we certainly don’t want our child using a bathroom with human fecal matter all over the floor. We brought this to the staff’s attention and were basically ignored and then accused of being troublemakers. I have included photos of the bathrooms at Rewired 247 so people can see for themselves exactly how gross this gym is. We have switched gyms, and their gym has spotless bathrooms and maintenance is there nights and weekends. I will be keeping my membership at Rewired 247 because it is closer and my work schedule is all over the place. I WILL be updating with any new photos I find relevant. So, all I can say is if you use this gym, wear shoes at all times and shower at home. RESPONSE TO Rewired247- Your answer focused on the wrong things. Your facility is often filthy, and to expect people who pay good money, to use the showers under these conditions is wrong. You had no comments about the photos taken, which proves our case, instead choosing to focus on the length of showers taken. Something which is NOT written in the contract, and something that never happened. People should also note that once the gym sold, the rates changed from monthly billing to every 28 days, which means customers are essentially paying for 13 months a year, instead of 12. But please, do try to deflect again.

Titan Fitness - Spokane (WA)

Weekly Open time

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