2 /5 S. Ken: Edit: It happened again when I picked up through the drive thru. I ordered online using the app including additional sauce. At the window they said if I wanted the extra sauce I ordered is have to pay for it. I did, and I wouldnt have complained if I had been charged in the app, but this is BAIT AND SWITCH tactics.
I will not be returning.
I like the local burger joints better anyway, so thanks for reminding me what the price of convenience is.
Original:
Ordered "sharables" for several people and added extra sauce for the nuggets, burgers, and fries. You can see in the included photo of the bag slip, it says 5 BBQ, 2 Ranch, and 4 S&S. The 4 cups in the picture are all that was given.
Since Im disabled, I sent my kid in to correct the issue and the employee was rude to my child and just gave her a handful without even an apology or a bag. Kiddo had to hand them to me through the window to be able to open the door.
If you want higher service ratings, the employees need to learn to count. I think this store only continues to operate because the next one is 30 miles away.