Terri Jones Sometimes the problem with an RV is a mystery even with the best diagnostics and effort. Tim has always been very helpful, honest and upfront with whats needed and the considerations that went into making repair decisions. I appreciate that a lot! Tim was also very flexible about accepting our towed in RV with only an hour of advance notice even though they were swamped with work! Then he made sure we got a ride home! That was extremely kind!
Devon was our mechanic, he is skilled, thorough and works hard to identify the real problem and its cause, (not just the symptom), then he makes the needed repair and does a road test to confirm it functions properly. I truly appreciate both Tim and Devon.
5 /5
Jessie S Peninsula Fleet & RV was recommended to me by another happy customer, and for very good reason! Just took my old but wonderful RV out for maintenance for the second time with Peninsula, and received the most amazing customer service I’ve experienced in dealing with any vehicle, ever! Just like my first visit to them, this time around had me feeling confident and cared for as we made decisions together about services needed. While there was much more to be done (she’s a 1993), Tim helped me think through prioritization and future planning of work to be done. I have no doubt about the integrity and honesty of this crew, their work, and how they treat their customers. As a daughter of a mechanic (now passed), I have deep appreciation for how I was treated, the service provided, and the security in knowing my RV was in good hands to keep me on the road this summer. My drive home was so much smoother, quieter, and I smiled the whole way.
5 /5