Todd Madison Some things are worth having the best professionals fix, and automatic transmissions definitely require special skills. Quite frankly, when it comes to doing transmissions right, Larry Collins does not mess around, and Thurston County Transmissions is therefore one of the best in the business.
When my purpose-built FJ Cruiser transmission finally succumbed to some self-inflicted damage from an unrelated issue, and years of hard miles ... eventually deciding that going forward was no longer an option ... finding a top-quality shop in the area I had recently relocated too was the first part of the problem.
But I was rewarded by asking around, doing some research, talking with Matt on the phone about options, costs and challenges, and then being willing to get the vehicle in to TCT.
Matt kept me informed every step of the way, updating me on progress and overall costs, which I really appreciated. Larry re-built the transmission as good as (or better than) new, and after a couple thousand miles of mixed use driving, my own testing and some mid-level off-roading, I am pretty sure this will not be a problem again.
And that was the point. I wanted the transmission fixed right. The first time.
My FJ has two jobs. One is to get me out there. The other is to get me home. TCT had one job ... to get it fixed ... and they did that perfectly.
They were very fair for the level of repair I needed, and very professional through and through.
My highest recommendation, for sure. Thanks again guys!!
5 /5
Lisa Dasch While on a rode trip from CA we experienced transmission trouble. Matt at Thurston Co Trans told us to get our 2017 Suburban to his shop first thing the next day and their mechanic, Larry, would take a look. Larry gave us the bad news that we needed a new transmission. Understanding we were on vacation, Larry prioritized our vehicle, worked his magic, and rebuilt our transmission. He got us back on the road in a little over 24 hours! We were thrilled. The Suburban made it back to CA no problems. We paid with a cashiers check to avoid the 3.5% credit card fee. Cant say enough about these two great guys. We appreciate the lifetime warranty and are planning a trip back to WA for the annual service.
5 /5