Anthony Cruz Rude, disrespectful, and horrible customer service. I had my original auto part bought from Mercedes Benz in hand & was inquiring about paying for the labor portion. Guy couldn’t even shoot a price at me for installing the part I needed installed that I was willing to pay for. Obviously you like getting your parts from aftermarket & ripping people off. You could have just said you lacked the skills and the intellect to do the job on a foreign vehicle instead.
1 /5
Susan Gerde Adam went way above and beyond! My daughter and I were stranded along the highway with a broken break caliper on my Ram truck. Roadside assistance was 6 hrs out (that meant after dark) for our location, and wouldn’t help with my gooseneck trailer either, even though it was on the policy. I called other local towing, with nothing available…and repair shops who said to ‘bring it in’.
Adam towed my truck AND came back for my trailer! He dropped my daughter and I at a local hotel, went an hour for parts, worked that night repairing my truck, picked us up from the hotel, and we were back on the road by 10am! - Not only did he do a great job fixing my truck, for more than a fair price, he restored our faith in humanity.
I was so scared stuck roadside with my daughter and a trailer full of furniture. The man is a saint.
Thank you Adam!
5 /5