Franciscan Medical Clinic at St. Joseph - Tacoma (WA)

5 /5 Vilma Yoder: Dr Khuyen Tran DO has provided the best care for me. She is caring and listens to my concerns. I have been under her care for about 3 years and I absolutely recommend her. I recommend Franciscan in general as I have seen other specialist in that same building, also been in there for lab. All the staff is absolutely kind.

5 /5 Jolene Knerrs: I feel welcomed here. Everyone is so caring and understanding they care about your health and your familys health. Me and my husband and son all have the same doctor. This place is easy to get to by bus.

1 /5 Vaovictoria Matautia-pasi: Let me just sum this up for you all, please and I REPEAT do not see Dr. Khuyen, Tran. I’ve been seeing her for over a year or maybe 2 years and she has been the worst Dr. I’ve seen, if you think she cares about your health? She doesn’t, all the cares about is seeing you so she can get money. She has overlooked so much things that happened with me, and if it wasn’t for me mentioning what my previous provider has said she wouldn’t even test for for those things. I literally had to tell her what my previous provider told me in order for her to test for it, or she would’ve kept giving me antacids. She overlooks a lot of symptoms I have and tells me, well why don’t we check for that next time? And never follows up. But when I need a note stating I can only work 4 hours she says “oh we need to make an appointment” I went to Urgent Care the same day and they wrote me the note that my own PCP couldn’t even do. She lacks empathy but she smiles like she cares but tbh she doesn’t care for her patients. They would literally forget to fill a RX and wait until the weekend (the the office is closed so the provider on call has to call in the RX) because she isn’t in. Than states “oh you were supposed to let us know” when I just had an appt. With her and she said she would fill it. I spared her feelings long enough that I went off on her staff and told her I’m no longer seeing her because she’s incompetent, which she really is. She will overlook your symptoms. When I say she’s the worst I MEAN IT! She lacks knowledge and empathy.

2 /5 Kate Drazner Hoyt: I’ve been loyal to the CHI Franciscan medical system for years. While I’ve experienced good care and bedside manner from most providers, they are critically understaffed and unable to deliver basic medical services in a timely manner. When my primary care doctor left the practice, I had to schedule an appointment 4 months out to establish care with someone else in the practice. I’ve had a chest cough for 5 weeks and was finally sent for a chest x-ray last week only to find out it’s been taking two weeks to get back X-ray results because of radiology staffing issues. So I guess I’ll find out in two weeks whether I have pneumonia or something even worse. I’m so disappointed with how this practice has gone downhill over the years. I’ll be switching to another healthcare system.

1 /5 Eric: Unreal. l called in to start a new patient appointment, they chose a nurse practitioner for me. I wasnt sure about that but I was able to get in right away. When I got there, the medical assistant was very rude to me and said I shouldnt have been able to make the appointment I did, like it was my fault. She took my vitals and was just in a bad mood the whole time with me. When I saw the nurse, she couldnt help me. They just scheduled me for specialists Instead, so its a waste of money and my time. I call in today for a different issue, but I wanted to switch to a Doctor. The receptionist said I wouldnt be able to see them for six months! That is just ridiculous and they should be embarrassed for even saying that, I thought she was joking at first. That just makes no sense what so ever especially if you really need to be seen. I saw another review about how Fransiscan is just going down hill and they are right, never had this issue till now.