1 /5 Morgan Backus: If I could give 0 stars, I would.
I scheduled a routine cleaning at Go Dentistry for February 10, 2025, and specifically asked them beforehand if my insurance was still valid—because I was transitioning jobs. They reassured me in writing that it was, and encouraged me to come in. Based on that, I kept the appointment.
When I showed up, their computers and internet were down, they couldn’t access my records or x-rays, and the service I received was bare minimum. No dentist even saw me. I don’t believe I received a full or proper cleaning.
Weeks later, I received a bill that has changed multiple times—first $130 (which I was quoted by phone), then $229, then $299, and now they’re claiming $343.88. When I raised concerns, they refused to take responsibility and instead falsely accused me of harassment—which is outrageous and totally untrue. I have documentation of all communication and have since filed a formal complaint.
Go Dentistry has been dishonest, evasive, and unprofessional at every turn. I would strongly recommend avoiding this practice.