3 /5 Jessica: I had to cut a clip out of my hair and was missing a chunk from the front. I was able to get in for a cut right away, which was great. Both women working were friendly and professional. I showed a pic of what I was thinking of doing to the young woman who was going to cut my hair. She was very unsure and waited to get the opinion of her coworker. The coworker said I didnt need to go that short. They could take an inch off and then layer it to blend it in. Ok, great. Not what happened. The girl cutting looked totally unsure about what she was doing and kept asking what I thought, hows that look. She could tell I wasnt happy and kept trying to fix it, which just made it worse. I finally said it was fine so I could leave. Please dont cut someones hair if you are unsure of what youre doing.