1 /5 Tessa: I went in because I had to go to the mall to pick something up, so I figured I’d try them over my usual spot. Pricing was way higher than my normal place. Still decided to proceed as I assumed they’d do a great job. The woman who did my brows told me I didn’t need to wipe off my brow makeup , which seemed weird. Then kept giving confusing instructions on how to hold my brow and was getting obviously irritated with me. As soon as she finished, didn’t even bother to wipe off the extra hairs, so I had hair all over my face. One brow was visibly smaller than the other. And no cooling gel at the end. I’m not one to complain but I think these are things worth considering