1 /5 Baylee Wirtzberger: My appointment was at 2:00. I was told to come back at 2:25 because the hairdresser was running behind. When I arrived at 2:30, she was clearly not even close to done with the current client. She should have just been honest and cancelled my appointment. She paused her extensions installation with the other client, sat me down, and asked what I wanted. I told her I loved my hair color, I didn’t want to change it, and that I wanted a clear gloss. She showed me “glosses” that were close to my natural color and we agreed that would work. I emphasize my hair goals were to grow it long and healthy, which was why I simply wanted a gloss.
While she was doing my hair, she asked if I had any plans that day. I told her my niece had a cheer competition that we were going to watch at 4:00. It was 2:45, so we had time still. She applied the gloss at the bowl and told me she’d leave it to process for 20 minutes.
She went back to the other client. At 3:10 I was getting worried. At some point I realized I had read 55 pages in my book, and I didn’t know if leaving it too long would damage my hair. She was still working on the other client’s extensions. She didn’t come back to the bowl until THREE FORTY FIVE!! She started to blow dry my hair, telling me about how she doesn’t like eating at restaurants because the last time she’d gone, they’d made her wait an hour. She didn’t see the irony in this.
In drying my hair, it was DARK. All of my dimension is gone. I now have flat brown hair instead of bronde caramel dimension. I don’t know if this was from leaving the gloss on for an hour or if she picked a too-dark color. She also didn’t apply any above my ears and on my temples, so that’s a slightly different color.
This was such a simple ask, I’m not sure how she messed it up so badly. I walked out at 4:10, having missed my niece’s cheer competition and hating my hair.
Needless to say, I won’t be going back here again.
