5 /5 Harrison Adams: I had avoided the dentist for several years until a tooth became too painful to use one side of my mouth. I came into Lee Family Dental simply for proximity and insurance coverage.
I had to send my insurance twice, once over the phone and once over text, I also had to fill out the patient forms twice, not sure what happened on their end in both these cases but its forgivable, at least they wanted to be sure everything on file was correct.
I had no wait at all, they were prepared on-time. the waiting room does have an uncomfy vibe in my opinion, a little dry visually and tense but since I didnt need to wait long its fine. could be improved especially for kids.
while my concern was the hurting tooth, the staff have their own priorities when it comes to overall dental health. internally I objected but in hindsight Im glad they cared enough to provide a comprehensive exam.
when it came time to address the tooth, the dentist was very meticulous in diagnosing the exact problem. using pressure, cold exposure, photos and x-ray analysis. the tooth had a couple fractures and we decided that the best route would be to core and crown the tooth.
I am a bit phobic of dental work and the staff was very helpful and discussed my options, but in the end we went ahead on the understanding that I could take a break at any time during the procedure if I needed to.
the temporary crown was unfortunately one of the worst experiences of my life. before I left they asked if my "bite" felt normal - but there are a couple problems with that question. first of all, my mouth was numb from anesthetic. second, I had not used that side of my mouth to chew for over a year. impossible to tell them if it felt normal. apparently it was NOT correct because I spent the next 8 days in serious pain, it reminded me of having braces tightened but it wasnt improving.
I called them on the 7th day after the weekend and they offered to have me come in that morning for the permanent crown (I came in the next day). this was a very painful process, no anesthetic this time (to ensure it is fitting). the dentist was commited to doing a good job and paid no attention to my moaning, which actually made me feel more confident in him, before I had not felt too sure after the pain of the temporary. he was very detailed in his work ensuring all the excess cement was cleared away and filed down some areas of the crown to create space.
it has been 24 hours so a little soon to be 100% sure of the results, but I am convinced that this is a reputable dentistry and the work is good. the zirconia crown is strong so the tooth isnt bothering me even without a root canal. I hope it ends up being a finished job I will update again with any issues.
