Medina Nails - Bellevue (WA)

1 /5 Jamie G: Update (and photo) December 2024: I’ve had a rough time finding a new nail salon. So I gave Medina Nails a second chance. It’s 2 days post shellac manicure and the nail polish is peeling at the base of all of my nails. See photo. TWO DAYS. That shouldn’t happen until well over a week. Also, a woman came in yelling about how they cut her and she wanted a refund from getting her nails done. So that was fun as well, and shows the level of chaos here. It was also interesting to see how the place is slowly deteriorating. Stained floors, and the UV light they used was like, weirdly Saran-wrapped and peeling? It’s clear they’re not investing in the salon like prior ownership, so I’m guessing it’s just going to continue on the downhill trend. December 2023: Okay. BEWARE. You see all the positive reviews here? It makes you think you want to give this place a chance? I need you to know that any of those reviews that are from before like September 2023 are for AN ENTIRELY DIFFERENT SALON. Hear me out. I have been a diehard regular of Medina Nails since 2008. 15 years of at least monthly, if not more often, visits. In late 2023 the owner sold this salon to new management, and they are an absolute disaster. There is not a SINGLE technician I recognize from before. They’re all new because all the amazing previous employees jumped ship. (If you’re looking for Stacy, she’s at Simply Nails in Bellevue now. If you’re looking for Amy, I’m sad to say this change made her leave the industry entirely, and I’m heartbroken). It was my last appointment that I decided I will never be returning here again. I called for an appointment, and was told, word for word, that “Amy is available at 2pm.” I show up at 2, and at 2:10 another woman walks in with an appointment with Amy. I thought she was confused, but the manager instructs Amy to do that woman’s nails first. I have a 6 month old at home, and can’t just sit around while I’m skipped over when I had an appointment. But beyond that horrible scheduling and management, I have literally never had a worse pedicure in my life from the woman who did my toes. It was actually painful every step of the way as she pulled on the cuticles, and dug under my nails cleaning them out. I was sitting there wincing and at one point as she fumbled about she said “sorry I’m new,” which, sure, LITERALLY EVERYONE IS new because this is not the same salon at all, but even if you’re new shouldn’t you have gone through some training and be semi-competent? The hilarious part is it was even more expensive than before too! So they upped the prices for shoddy work and horrific customer service. Anyway, RIP to Medina Nails, it’s incredibly sad and an end of an era. P.S. You see any recent 5 star ratings? Theyre all from accounts that have never rated or commented on any other business. That doesnt seem shady at all.... ;)

1 /5 Lisa J: Terrible terrible quality. I am very disappointed. The gel nails I got done here DID NOT LAST 24 HOURS... already peeling around the corners. They must be using cheap gel polish and even the UV lamp seemed janky (with metal inside that smelled bad like cheap jewelry...) They charge $40 for gel manicure on natural nails (before tipping) but it wasnt worth it at all... I had many people tell me "why are your nails peeling?" Thats how bad their manicure is... usually when I have gel nails done at other places, they last 2-3 weeks easily... not this place. If I could give this place zero stars, I would.

1 /5 Simone Kim: They have a new owner since 12/2023 and it’s all gone downhill. They cut my cuticle and it bled and they apologized and stated she will not charge me for my manicure, but when I wanted a refund on my gift card that I didn’t use, they refused to give the whole amount back.

5 /5 Abigail Camacho: I got my nails done here on a work trip a few weeks ago. The first pic is the day I got my gel nails done (9/21) and the second is 3 weeks later, 10/11!! All 10 nails still look great (aside from the obvious growing out)- no lifts, peelings, or scratches!! I’m not the most careful with my nails in general, on top of lifting/working out pretty regularly, so I am extremely impressed with the quality and duration of my nails. I also got a regular pedicure, and maybe have 2 minor chips within the past 3 weeks. I came an hour after opening and immediately was brought to a chair. The ladies were very efficient, but still careful, with my nails. I can’t wait to come back next time I’m in the area!

3 /5 Kiran Dubey: I went the first time. I didn’t like the service. Very low energy, slow staff. I couldn’t feel the massage, felt like a touch. I had dip powder in the hand and they left under the nails filled with left over powder in addition to not cleaning it to begin with. May be I didn’t get the right ones. It was an hour and 25 mins post my appointment as I didn’t have much more time, I left. Good luck with yours.