1 /5 Ashley Austin: Not the best first impression for a new nail spot. The place is cute and the location is great for living in Queen Anne. However, the staff was somewhat rude and, most importantly, they were unbelievably overbooked. Myself and two friends came for a 4:30 appointment for one regular pedicure, one acrylic fill with gel, and one manicure/pedicure with gel. Granted, we did get there at 4:34, so I would expect a little bit of a pushback. However, my two friends waited about 25 minutes for their pedicures to begin - starting at 5 pm. Their water was cold but the pedicures were nice and they enjoyed them. My experience, on the other hand, was much less enjoyable. My service did not begin until 5:58, almost 1.5 hours after my scheduled appointment. During that time, they helped FIVE people with appointments later than mine before starting on my nails. Had I not been waiting for my friends to finish their appointments, I would have left. My technician also did not seem to care about doing my nails after the wait as my cuticles are a mess, the skin color polish typical for French tips is basically clear, and there’s pink polish all over my fingers. In total, we were there for two hours and forty-five minutes. I absolutely will not be returning. Being made to wait over an hour for your service to begin is unacceptable, especially when staff don’t communicate about the wait at all. I do not recommend this salon in the slightest and will be taking my business elsewhere in the future. Also, one of the ladies was walking around barefoot? All around not ideal.
