1 /5 Doan Nguyen: I’m 48 years old, and this place was the worst dentistry I’ve ever been to.
My first experience at this dental office will also be my last. The waiting room was crowded and noisy, all the furnitures were super worn out, and the floor was dirty with trash. The uncleanliness followed in the exam room. The dirty counter in the exam room was definitely an omnious sign of my appalling experience with them.
Since I was a new patient, they took X-rays and proceeded to exam my teeth. Unlike any other dental places I’ve been to, they didn’t even clean my teeth. Then the Asian male dentist (I didn’t get his name) told me that I will need a deep cleaning and 9 fillings. After insurance is billed, I would have to pay about $1000 out-of-pocket for this recommended plan of care.
I was shocked and troubled by Rewards Dental’s recommendation. Mind you, I went to a different dentistry about 7 months prior and that place didn’t tell me I needed a deep cleaning. In fact, they put me on a 1-year cleaning schedule as opposed to the 6-month schedule that I was accustomed to. They also didn’t indicate that I needed any fillings done, let alone 9 of them.
Today I just went to a different dentistry to get a 2nd opinion because Rewards Dental’s plan of care for me seemed outrageous. The new dentist confirmed my suspicion because she didn’t think I needed a deep cleaning, and she only recommended 1 filling which will only cost about $90 out-of-pocket.
I am really appalled by Rewards Dental. This is clearly a case of an individual (or a practice) who prioritize profit over their patients well-being. The unethical behavior found here is unacceptable.
I hope this review will deter some people from going to Rewards Dental of Kent and in turn avoiding getting ripped off.
