5 /5 Taylor Knutson: Irina was SO calm and calming with me and my service dog Merrick. She understood that my interruptions of our appointment to speak commands to him were necessary and when I did, it did not startle her, she even aided in soothing him in conjunction with me when he would alert to someone walking by our door as my face was covered (as he’s trained to do). Although he’s not your typical dog and he was between my legs on the table the whole time laying his head down staring at Irina and then sitting up to be in attention to the various noises (all normal, not attention grabbing per say) - she didn’t shy away or seem hesitant to fulfill what I had signed up for, she just rolled with the punches. This could’ve been an awkward session for her but the pressure didn’t lighten, her grounding didn’t waiver, conversation flowed and even being her first client with a service animal with 10 years- I’d never tell the difference. She’s very professional and soothing, accurate with her intention and consistent in her motive to ensure full relaxation and comfort.
