Urgent Care | Vancouver Clinic Battle Ground - Battle Ground (WA)

1 /5 noelle Meade: Im not usually a Karen If i could give 0 stars i would! My mom broke her arm on a Saturday morning, they said they would send in a referral, in which they did not. So now shes not being seen until Thursday. Very upset will not ever be letting her back here. They also forgot to take her rings off which I had to get cut off due to swelling. Horrible

5 /5 Kitty Wallace: For the last few weekends Ive had to visit this urgent care for a incision rebandaging (surgery related). I have had a wonderful experience with the check in desk and nurses. I never have to wait long and yes maybe my definition is different than others but I never make an appointment and and I check google first to see if they are busy. I feel this urgent care is a very comfortable place to go and since its the holiday I would like to also say that they have the best decorations in the waiting room.

1 /5 Meredith L: I am a 74 year old who needed a wound sewn up. The internet allowed me to make an appointment and my husband drove me to the appointment because I can’t drive in the dark. When I got there, the receptionist told me I couldn’t be seen because I had Medicare insurance and no supplements. I said that I did have a supplemental insurance. I was then told I couldn’t receive care. I told them I would pay cash. They said it was a state law that I couldn’t pay cash if I had Medicare! This sounds bogus to me. I think what they really mean is that they can’t charge me anymore than what Medicare would allow . If I had a pet with a wound needing to be sewn up the vet would let me pay cash! I’ve been denied medical treatment by this clinic even though I was willing to pay cash. Don’t go to this clinic. They only are concerned with how much money they can charge you!

1 /5 A Dubz: I have been trying to get someone to help me ALL DAY. I called the Vancouver clinic to get some answers about a form FMLA is requesting regarding my visit. I was diagnosed with pneumonia and was out of work for a few weeks. FMLA requested a form for my doctor to which my doctor said I have to come in and get re-evaluated if I wanted FMLA for more than one week. The Vancouver clinic transfer me to battleground for some reason and when I was asking why I need to come in and pay them more money to be re-evaluated when Ive been back to work for weeks. They could not give me an answer and so the lady hung up on me. Very unprofessional and I will not be coming back to their clinic.

2 /5 Michael Shepherd: Very beurocratic, not health outcome oriented. Lost records, very slow doing referrals