Aéropostale - Seattle (WA)

1 /5 Thomas Ashley: I spend entirely too much money at this Aeropostale only. Alot of money. Ive been in the store 4 times in the last 7 days. First day I was looking for a familiar face. I then asked if the store manager was available because Im a loyal customer to this store only. I hesitated. Still spent MY money and said to myself Ill return the next day. Next day. Same experience from the entire staff yet I still spent more money. I went yesterday too.its not enough space for me to start or even give an idea of how today just went even though I still spent my money. I told the manager on duty I dont appreciate the service she shrugged me off and continued her conversation. And I told them the store manager is going to be very displeased when she finds out it was me that got such horrible service. Ive been giving this store alot of money daily weekly monthly yearly for a while now.

5 /5 Matthew Jackson: I haven’t shopped in an Aeropostale in years, but after striking out at several other brands in this mall while shopping for a selection of much-needed new pants and tops, came across this store, and wandered in (mostly out of nostalgia and curiosity tbh). I am glad I did - not only was the store far more tidy and organized than any other brand I visited, but I found several excellent options for items I was looking for, and a few unexpected styles that I was really into. The sales they had going encouraged me to buy more than I planned to get, but I’m honestly blown away with how well Aeropostale came through for me. The sales associate who helped me was also extremely friendly, and I will definitely be back. They literally salvaged my experience at Southcenter single-handedly.

5 /5 b chilombo: I came to this location on a super busy Sunday and when I came in, I was greeted by Jessica with a sweet smile and informed me of the promotions going on at their store. I came looking for clothes to buy my little sister for some back to school shopping. She also happens to be the associate who helped me the whole time I was there. I of course took advantage of the BOGO jeans and also bought some shirts off the clearance. I was also able to get an extra 10% off on top off everything which was very much appreciated. Jessica provided an outstanding customer service and really made me feel welcome at their store. I do not usually leave reviews unless Ive received really bad service or amazing service, which in this case, was phenomenal. Keep up the good work!

1 /5 Steven van Doorn: Unprofessional and possibly illegal treatment of guests. One of the employees found some ripped-off tags in a fitting room, saw my wife near the fitting room, asked other employees if "that girl with the backpack" had been in a fitting room, and then forced my wife to empty her backpack in the middle of the store. When the employee didnt find any stolen or suspicious, she said, "Well, it was jewelry." Then she walked off, leaving my wife to repack her personal items up in front of the other guests. I do not have a problem with assets protection or with systematized searches. I do, however, have an issue with 1) accusing people of theft without any witnesses or camera evidence (my wife never went near the jewelry section, so that would have been easy to prove) and 2) telling customers they "have to" submit to unprofessional searches.

1 /5 Emilie Deschamps: "Assistant manager" Jennifer screamed at me from across the store to get out of HER store because I did not want to do an exchange because istead of explaining I did not bring the right receipt she treated me as if I was trying to make a free exchange. Never shopping here again! Talked to corporate about her manner.