Fidalgo Artisan Yarn & Clothing - Anacortes (WA)

1 /5 Luka Megurine: Went in to ask about winding yarn, and was abruptly told I was annoying. I presume this was a joke, but it was in poor taste and jarring. The owner told me to start over. Her tone was rude and condescending. This is not the first time that I have gone into this store hoping to support a local business and explore a new hobby, and have been met with such a cold and unwelcoming front. Another instance, a friend and I buying some yarn, whom this friend asked about winding her new skein. The owner made several comments about how she wouldn’t be able to do this if it was busy, and how lucky she was for her to be able to do this for her. We were the only customers in the store. Any time I’ve entered the store, it has felt off-putting and uncomfortable, as if I don’t belong and shouldn’t be there, often with little to no greeting or acknowledgement. I’ve tried to ignore this, but after such a rude and uncomfortable exchange with this last visit, I will not be returning. It is unfortunate as the other shopkeepers seem so pleasant and kind, but I refuse to support such poor customer service and give my business where it is blatantly not welcome. Editing to add: I made no mistake on the location, thanks for clarifying. This is why I was shocked and disappointed by my treatment at your place of business. I spoke with Janet. I hope in the future other customers are treated with kindness and respect as I myself will not be returning.

1 /5 QuiX Shea: The yarn and handmade items are genuinely beautiful, but the atmosphere was anything but welcoming. There was no greeting or friendly acknowledgment when I entered, and when another pair of shoppers came in, they were met with the same cold, dismissive treatment. I watched the woman winding yarn (likely the owner) scowl at a young man for opening a package of something he had purchased elsewhere and accuse him of having “candy.” It wasn’t food of any kind, but that didn’t seem to matter. Open eye-rolling toward customers is unprofessional and revealing. I had hoped the rumors weren’t true, but unfortunately they were. It’s disappointing to see such stunning products overshadowed by such miserable attitudes. Good luck to a store run by individuals who seem to dislike having customers.

5 /5 Jill Gile: So friendly and welcoming! Had a lovely selection of high quality yarns, and even unwound/rewound all my skeins for me.

4 /5 Stacy Luce: Small shop with a few fun things. Yarn is mostly upper end price-wise, and there weren’t many ideas made up that made me want to “make it now!” Not likely to make a return trip here.

5 /5 Kim Franklin: What a wonderful yarn shop! Janet and owner Lori are welcoming and so much fun to chat with while shopping. And the yarn…0h my goodness the yarn! Hand dyed and absolutely luscious.