Maurices - Longview (WA)

2 /5 TJ Hansen: First time at this location, the staff yelled hello across the store, then totally ignored me. So different from any other locations that I have been to. I carried a huge stack around the store, walked right past multiple employees but they never offered to start a room for me. I tried on and had to walk back across the store multiple times for different sizes/options before finally being asked if I needed anything. I bought a couple of things (I went in for my regular, staple, jeans), but was so disappointed, I dont think Ill be back to this location, even though its well stocked and has a good layout. I would understand if it was a busy day, but I was the only customer in the store the whole time I was there.

4 /5 Marie Hess: The clothing and quality of fabrics. I love the staff and their efforts. I would totally give 5 stars, but I feel like the company needs to improve the system for the employees to assist with returns from online order/exchanges. Lots of online exclusive items, so the items need to be re-ordered if you need a different size. I am okay with the wait, its the process and time it takes for these ladies to complete the transaction in store. It doesnt help that I usually dont carry my card on my person. There is a way to deal with that. Do better Maurices! For your employees.

1 /5 Brenda Murray: I was in the store on a Sunday 3 employees standing behind the desk not helping anyone . I brought my 17 year old granddaughter in there for the 1st time . They did not greet us or help us get a room all the rooms had cloths in them that someone had tried on. I asked the manager for another size in a sweater to see if they have it in the back. She very rudely said no we dont but I can order it on line for you . I said Ill do it myself she turned around and walked away. When I went to pay she turned her back on me and I had to wait for the other gal to come back. The manager is always so rude I will drive to Vancouver Mall from now on . Zero stars for this store.

3 /5 Jennifer Watts: Great, friendly staff! They were very helpful trying to assist me in finding a few clothing pieces, and told me about their sales. Unfortunately, the company is sticking to their burnt umber, mustard yellow, and goldenrod color palate theyve had since 2019. Ill stop in again in another year or two and see if theyve updated themselves out of the common 1970s coloring.