Old Navy - Federal Way (WA)

1 /5 Phoebe Del Castillo: We came here to shop all the time, we loved the deals and they have good selections, then one day me and my daughter came to shop again and my daughter needs to go bathroom first before we start shopping because she really feel pee. I asked the lady associate for the bathroom code and she said she don’t know and the other associate said she will get somebody to open it for us then suddenly said the restroom is closed at 5:10 pm. I feel discriminated so we just decided to go out right away. Just go other old navy locations and not to shop here anymore.

1 /5 M: Went to this store which shouldn’t have but I gave it a chance again, cashier charged me twice . First time she over charged me . I asked manger for the cashier name she wouldn’t give it or hers so I thought ok , I called Corp n report it . Beware when you go to this store look at your receipts every-time n how many items you paid for . I don’t trust this store no more . Be aware when you go to this store manager is no better then the cashier,

1 /5 impres c: This stores General manager and assistant General manager should be removed immediately. Ive been at this location multiple times and hear how they talk to employees and its unacceptable. Ive had to ask an employee if they were ok after being yelled at by the general manager when I went to pay for my items. Its sad old navy allows the mistreatment of their employees and pays them pennys on the dollar. This store should just shut down and hire and train a whole new management staff. The employees deserve better management. I feel bad for them.

5 /5 Sara Aguilar: Love Old Navy, and its great to have a brick and mortar conveniently located in Federal Way. I am always here for order pick up, and often returning or exchanging shipped items as well, and the staff is always friendly and accommodating. They are also great about greeting customers and offering help. 10/10

2 /5 Steven Michael: I really try to enjoy going to Old Navy. I only buy sale items because most of their full priced items are over priced. Every time Im ready to check out, no matter what time of the day it is, theres always a long wait. Why? Because theres only one person at the cash register. There was another person who was standing behind a register and he scanned the line forming but he decided he needed to be somewhere else. I just put my items down and left. Ive done this the last 3 times when shopping at Old Navy. If theres more than 3 people waiting to pay, lend a hand, folks!