19 Best Insurance Services in Richland, WA

Sharon Smith I recently switched over to their agency and the process was incredibly easy. Jeff and his team took care of everything and made sure all of my questions were answered. I feel very well taken care of and confident in my insurance coverage. Thank you, Jeff Hamilton Allstate!

Paddy Moe After realizing how much we could save on homeowners insurance My husband and I made the decision to move to Allstate. Jeff Hamilton and Monica seamlessly transitioned us. They are quick to answer any arising questions and we highly recommend them!

Jeff Peart I got a lot done in a short visit, by a very knowledgeable and professional agent

Loree Lager Robin was very quick to respond and answered all of our questions and concerns. Our reason for leaving our current agent (who wed been with for 30+ years) was their lack of following up on our concern over increasing rates. Robins customer service skills were obvious during the new policy process and were confident they will continue!

Mark Scott I switched to Larry Hall and State Farm 20 years ago. I had a different insurance company and when I needed customer service they told me to figure things out for myself. I have never been to Larry Halls office (I live near Seattle) but Tawnee and Amber always treat me like they know me and State Farm has provided excellent coverage any time I have had any issues (car accidents or my car getting stolen). Whenever I call I find myself telling them how much I appreciate how helpful they are.

Wendy Dunn Never can get a hold of an anyone you always need to leave a message and they take days hours to call back if not days . My husband called on Thursday and needed assistance left a message and here we are five days later and still no one has called him back .

Sherry Olson We have been with American Family Insurance for many years. They are always available, fast to handle whatever we need and always treat us with respect!! The AFI team handle claims quickly and they also, keep us posted on all policy changes. Special Thanks to Hildona, she is absolutely the best, knowable in all areas of insurance and if she doesnt know an answer to a question, she finds it quickly!!

K Wiberg I cant say enough about Ben and his staff at American Family insurance! I have been with them for a few years now, and I am served well everytime I have a question or have had to turn in a claim. Hildonna is amazing and always takes the time to address my concerns and makes sure I am imformed. Hildonna is smart, down to earth, and so friendly. Everytime I need to call their office, I look forward to our communication. They feel like friends to me. Ben has called to check in after accidents on his own time and has made sure that all is well. If youre looking for an agent to trust and look out for your interests I highly recommend Ben and his staff at American Family Insurance!

Victoria Silvernail The office provides excellent customer service. I have been with Rich Crigler for the past 40 + years had a small business he took care of for 20 years and has always made sure we had the best coverage for a fair market price. The office has the best support staff . I highly recommend this office for all your insurance needs.I recently needed specialized service it was professional prompt and I received the best value.

Joel Peterson I am an agent in Kentucky and recently helped one of JJs clients transfer his insurance out of state. The client had excellent coverage on their Washington policies and were very happy with JJ and his agency. I would highly recommend them to anyone in Washington needing help with their insurance.

ASL Interpreter - Paula We have always had excellent customer service and our phone messages returned promptly. Weve been with this agent for 4 years. My in-laws have had insurance with them for many years and Jim has always been available to answer questions.

Jerry Corrado Jim and his staff are golden. I see other reviews and wonder who the heck they are talking about. I have had a few claims, a few questions, and all have been taken care of with expediency and thoroughness. there is absolutely nothing fly-by night about this firm, if so, they would not have been in business 20+ years.

Stephanie Plesha Al was incredibly knowledgeable, thoughtful and kind when we met to discuss commercial insurance. He gave me excellent advice on the coverage my business may need and won’t need. I’d recommend his services to anyone who’s looking for insurance options.

Blake Rowley Al is a consummate professional. He is extremely responsive and easy to work with. He understands the industry and explains product options well. I highly recommend his services to anyone looking for insurance at a competitive rate without sacrificing the value of a local, knowledgeable agent.

Jessica Robinson Rhonda from State Farm and her team were amazing !! Worked with me until all my insurance needs were met . The ladies made me feel so important and honestly every concern or question I had was there top priority. The ladies have great energy and the best customer service ever . Go To Rhonda and her team if you want top notch service .....Also, I see Rhonda and her team in the community around town that means alot Thank you ladies !!

Marissa Davila Danielle was very responsive and helpful as my husband and I switched auto insurance and bundled with home insurance! She perfectly laid out any information she would need to help us, and helped us save $120/mo in insurance. 10/10 would recommend!

Giuseppe Rubinaccio John provided great input on my home owners policy specifically addressing the significant increase in replacement costs over the last year due building material cost increases. Additionally, he recommended other products that have provided me and my family solid coverage for most anything life will throw at us.

Audrena Tracy Amber was professional,effective considering my situation. In the end I feel she got me the best quote at this time. Amber went beyond to make me a happy customer. I highly recommend amber at state farm insurance.

Shane Swiger Matt has done an exceptional job working with us on all of our insurance needs. Professional, punctual, and very personable.

Albert Sandoval Matt did an amazing job! He did all in his power to work with me and get me the lowest price for the best coverage. He easily answered all my questions and made me feel comfortable looking for insurance. Recommend Matt for both car and house insurance, especially if its your first time!

Jerry Bazinet After submitting a negative response in an earlier message I received a phone call from Rick Miller with encouragement to address my concerns and I will be talking with one of his agents to discuss my existing policy and possibly making changes.

Richard Miller Good service, may be higher priced then other agencys, sometimes if you a have a bad driving record. I have saved money with Allstate and Drivewise. I can talk to someone when i need help. My questions are answered without talking to a machine or out of country person. A good solid company.

Julie Hooley Susan is so great! She is always available when we need her and takes her time to make sure we have everything we need! She stays up to date on our family and her staff always recognizes us as we come in, even on unannounced visits!!

S Josh (JB1k3r10) Susan and her team are amazing. We switched from USAA and found that Susan @StateFarm had better home and auto insurance options for us at a competitive cost. We also valued having a local point of contact for easy communication about our needs.

Zach Deputy I met Marcus at the Everett home show a couple years ago. Ended up purchasing my auto insurance through him and about a year later my home owners insurance. He has always been very friendly, through and available; always a timely response from him. Highly recommended.

Leesa Nelson Ive been a very happy customer with Sentry Northwest for about 4 years now. The customer service is top-notch, and I appreciate the great explanation of coverage options. Any time Ive got a question or a change to make to my policy, Marcus has made it really simple, affordable and straight-forward for me. Keep up the great work!

Michael Blair Went smoothly. He was very professional. Online advertising quoting $40 a month for full coverage had me baffled but of course anything that seems to good to be true typically are a scam.

Michael Wilson Joe & the girls at the front desk are very polite and willing to help you with anything you need and the rates I got were awesome couldn’t have had a better one!

Taylor Sommer Nate worked quickly to get my business insurance altered with a sudden change in locations for my business! Everyone that works in this office is kind, patient, friendly and always exceptional service. I highly recommend!!

Steve McClaine Nate was able to save us hundreds of dollars on our policy. He was great to work with. Very knowledgeable. The receptionist was very pleasant. I am coming back next week to consult about our other policies. I am optimistic that Norma will be able to save us money on our life insurance policies. Nate speaks highly of her.

BJ Massie Ashley May was a big help. She was able to save me about $100 a month on my coverage when we added my 16 year old son. So far the customer service has been great.

Kellen Adcock Best insurance agent I have ever had. Seriously. Finds all the options, discusses best one for your situation and delivery top notch service. Wont ever go anywhere else. Thanks Brad and team!

Josh Robbins I’ve been working with Julia Ward for a little while now, and overall it’s been a solid experience. She’s knowledgeable about the products she offers and has been helpful in answering my questions when I needed clarification. While there were a couple of minor delays early on, she followed through and made sure everything was taken care of in the end. If you’re looking for someone who knows the insurance landscape and can guide you through the basics with competence, Julia is a good choice.

Eric Anderson I’ve had an excellent experience working with Julia. She is knowledgeable, professional, and truly takes the time to understand my needs. I really appreciate her responsiveness and personal attention she gives. I highly recommend her if you’re looking for someone trustworthy and easy to work with.

Tonya was struggling to get insurance online and even over the phone. So I decided to find someone close to me and I am very glad I did! Mason was so patient and helpful I went to get insurance on my camper and ended up changing my car insurance as well! I love that I can go in and get help not trying to do it over the phone and the people in the office are all nice and helpful! I recommend this agency highly!

Ruby Salas I was looking to add another vehicle to my policy and had called several other insurances but no luck. The moment I contact Nayelli she made everything go by smooth and got me the quote I needed. She answered all my questions when I had them. Great costumer service and highly recommended!

Christina Fielder Works very well to understand your situations is available when I need him, doesnt try to up-sell coverage and has a good understanding of the way real like works