Ila Nejati I recently had a haircut appointment at this salon, and unfortunately, my experience was very disappointing. When I booked the appointment, I specifically mentioned multiple times that I needed a stylist experienced with curly hair, and I was assured that the hairdresser I would be seeing had that expertise.
However, the hairdresser didn’t even bother to wet my hair before cutting it, which immediately surprised me, but I gave her the benefit of the doubt, thinking she must know what she was doing. After the cut, I noticed several flaws and mentioned them to her. She told me she would fix them after washing my hair, but she didn’t. I brought it up again after the cut was finished, and she still ignored my concerns. At that point, I gave up.
She didn’t dry my hair, just applied some cream, which made it look awful. As I was driving home, I noticed several pieces of hair that she hadn’t even cut, and they didn’t match the rest of my hair.
I called the salon to request a new appointment with a different stylist and again asked to be booked with someone experienced with curly hair. I explained that, because of my curls, it’s important to take extra time to brush through the hair before cutting, so it can be done evenly. The response I received was shocking: the receptionist suggested I go somewhere else that specializes in “your type of hair.” I politely asked for clarification, and she repeated the same statement. When I mentioned that I’ve had several haircuts there without any issues and that wavy hair is different from straight hair, I was told, "We will put that on our website."
I’m honestly appalled by how rude and unprofessional the reception was and how poorly my haircut turned out. I will update this post with pictures of my hair as it is now and after I straighten it, so you can see how uneven the cut is.
I hope this feedback helps others considering this salon.
1 /5
Miranda Dietrich I got my hair done for a full highlight from Alia who is so nice, amazing w blonde hair, and an expert. I also got a cut. She’s so nice and easy to talk to and listens. She gives u what u want done such as 2 inches off my hair wasn’t 5 I have gotten other places. Her prices are comparable to other salons and I have seen her 2-3 times and every time, she knocks it out of the park. For some reason a lot of stylists have trouble w my hair as it tends to pull on the warm side but not her. Shes js really good and I would recommend her any day for cutting,coloring and styling needs.
5 /5
Sarah Ive been going to this salon for a number of years. Overall, Ive been happy with their services. There were some hiccups, but they course corrected along the way.
For hair cut and balyage, I had to try a few stylists to finally find the one I like. Although Everytime I go their prices have increased! And its getting to a ponit Im considering switching to a different place..
Ive also done facials in the past and Jenny was my favorite aesthetition. She is very skilled and takes time to answer any questions you have.
4 /5