Crunch Fitness - Lakewood WA - Lakewood (WA)

3 /5 Micaela Gonzalez: 3 out of 5 simply for the lack of childcare. Original from Texas and I’ve been with crunch for about a year. The whole reason I joined crunch in Texas was for the 7 days a week kid zone. Finding out that none of the Washington location have kid zones is very disappointing as now I’ll have to look at going with a different company all together. I would definitely recommend adding a kid zone to all locations in the area. The amount of customers you’re losing due to the lack of childcare is substantial. Besides that I still love the gym for working out.

1 /5 Francisco Martinez: Terrible service I’m a member but I came from out of state to visit my sister who’s in the army . They wouldn’t let me workout and wanted me to pay but I only had 100 dollar bill and they wouldn’t take it. Worst service They lost a customer I’ll be canceling as soon as I get home

5 /5 Joe: I liked this gym a lot when I spent 6 years in Lakewood. I had the month to month membership and when I was ready to cancel in preparation for my move, I simply signed a cancellation form at the desk. JEANNE is the poster child of what customer service is supposed to be. She always said hello, goodbye, and treated me with great respect.

1 /5 Wahida Rezaie: Such a shame at this gym especially on Evalani Calica. I have been coming to this gym for the yoga class only because their equipment is sucks. Recently I was coming with my teenager daughter. Before I bring my daughter, I called them and asked them if I am allow to bring my daughter in the yoga class with me, and they said yes, so I came in and filled out the waiver and my daughter was keep coming with me for almost a week. Today Evalani Calica stopped us from the yoga class because of lack of information about the gym roles and lack of leadership skills and picked on my daughter that she is not allow to be in the yoga class with me, and I need to leave the gym. This gym need to hire someone better as of manager to know the rules, regulation and customer service. We wasted our time by coming to this gym. If I could give zero star I would definitely have done it already to this gym and especially Evalani Calica because of her unprofessional and weak performance.

1 /5 Mia: I came in to inquire about some surprise fees and was met with a very condescending young man named Kanye that led to me cancelling my membership. Im a runner and mostly joined this gym for the rainy season as I mostly workout outdoors in addition to belonging to a Pilates studio and a dance studio, so this gym is absolutely not needed, but I figured it wouldve been a good addition to my workout regimen. Ive been paying for this membership for three months and today was the first time I ever stepped foot inside and I found it to be very underwhelming.