5 /5 JULIE Henke: My business has been with Northwest Payment Brokers for 3 years. Deciding to do business with them is one of the best decisions I have made. My experience has been nothing short of exceptional. From the very beginning, their customer service team was incredibly responsive and helpful, addressing all my questions and concerns with patience and professionalism.
One of the standout features of NWPB is their competitive pricing. They offer transparent and affordable rates, which is a significant advantage for small businesses like mine. Unlike other companies that have hidden fees, NWPB provides clear and straightforward pricing, making it easier to manage costs.
The setup process was seamless and quick. Their team guided me through every step, ensuring that I understood how to use their system effectively. My primary support contact is Alicia. I cannot say enough about the support she provides. She is always available and responsive. Her knowledge, integrity, honesty, and willingness to go above and beyond is above reproach. I couldn’t ask for a better business partner.
Overall, I highly recommend Northwest Payment Brokers to any business looking for a dependable and cost-effective credit card processing solution. Their excellent customer service, competitive pricing, and reliable performance make them a standout choice in the industry.