1 /5 Luna Bearwolph: I asked Enrique to activate the massage chair. He then replies do I have an appointment? I then said no, but no one is currently back there. He said it’s about the principle. I asked what do you mean booking a massage chair is about the principle. He then asked, do I know what principle means. It was very offensive. Eventually led to me, speaking with the assistant GM Marcus and writing a statement on his behavior. I’ve also replied to the survey Planet Fitness automatically since the email. I hope this behavior changes and now currently reading other reviews. I hope something changed at this site as I’m a truck driver and I’ve never experienced this all over the country.