The Studio (Studio 3 Fitness) - Seattle (WA)

1 /5 Yanina Quintana: I want to start off by letting everyone know that I truly did enjoy coming to the classes and every instructor I had has been amazing. Unfortunately I’m obligated to write this review hoping to get the owner’s attention since calling; emailing, leaving notes with the front desks multiple times haven’t helped. My membership was supposed to be canceled many months ago, me and my friend were suppose to get out accounts linked together but that never happened. I was told by the owner herself that I would get a refund last month and that never happened, today I was charged again and now I’m obligated to call my credit card to dispute all this charges during my vacation. Please be aware before joining, I will not be coming back and just wanted to warned all future members to reconsider joining if you don’t want to deal with this type of poor customer service when it comes to billing.

1 /5 Madeline Shandy: Update as of October: I got a new credit card and am still receiving charges. Gym will not answer my calls. They also responded to my review on here but have never reached out to me to resolve the problem. They just continue to charge my card $175 per month for a membership I did not sign up for. I definitely would not sign up for this gym. Similar to some other reviews, I’ve had issues with this gym’s billing practices. I started a one month intro membership and was told I would not be charged on a recurring basis. However, I’ve now been charged for a recurring membership that I did not sign up for. I have tried calling and no one ever picks up the phone. I recently moved so I have no way of getting in touch with them. Further, one instructor was 40 minutes late to a 50 minute class and I never received a refund for the class, even after reaching out to the front desk about it. While I enjoyed the classes when I went, I cannot recommend a gym that operates this way and wish I would’ve listened to the other reviews that said the same. Update as of August: I am still receiving charges on my credit card so I now have to cancel my card and replace it. The gym is completely unresponsive as well. Avoid this place at all costs.

5 /5 Jenni Doseck: Alina and staff were so welcoming during our stay in Seattle. A very affordable week trial to join them in fitness classes was perfect for our stay. We greatly appreciate their hospitality and the classes we took were amazing!

2 /5 Madi Lamance: Bikes did not have numbers like miles or time on them for the spin class. Made tracking my progress very difficult. Also very weird, but apparently garage is used for the public, only if they are working out. But no passes are offered if working out, or even offered to pay for the spot for time or membership used; “Owner” made this clear. Saw a user get a note put on their car as they were working out. Seems like a bad business practice. They were nice , just very odd

5 /5 Danielle Johnson: Just finished my first class this morning and it was great. I love the vibe coming in and the front desk was welcoming and showed me around. The instructor of my strength class was great and I loved her music playlist. I am visiting from New Jersey and I normally go to Burn Boot camp, this class was similar to what I am used to so I enjoyed it. I would love to come back and try the other class formats.