Juanita Peek Horrible service every time Ive had to go in and have my bracelet repaired as it has broken 3 times in 90 days. My son bought me a beautiful bracelet for mothers day last year. He purchased the LIFETIME WARRANTY. Well the first 2 times it broke they fixed it. The 3rd time they said I could get $49.00 for it, not what my son paid, after she laughed as she was walking out saying ha ha when did you purchase this. I said I didnt buy it my son did. Then she offered me 49$ I said no just fix it. Then she told me it would COST ME 59$ TO HAVE IT FIXED. SERIOUSLY??? IM beyond irritated and will never purchase a single item from your jewelry department. Neither will my entire family. Thanks for the Horrible service. Thats why my son bought a lifetime warranty!!!
1 /5