2 /5 Lucy: My last two visits have been disappointing. Two visits ago, the server (male) didn’t even take our dinner order until well after we had finished eating our appetizers, and everything including drinks was slow to come out. I chalked it up to an off night. There was another time earlier this year that my risotto was served cold and again, I gave benefit of the doubt.
However, last Friday the service was quite slow again despite the restaurant not being very full. The server was doing her best but mentioned that the bar was behind in getting the drinks out and I looked around wondering who they were busy serving? The place was almost empty.
To make matters worse, the food was also very slow to come out and all of us who got fish were disappointed in how over cooked and dry it was. I brought a friend who had never been and told her she would love it, but to my embarrassment her salmon was bone dry and she did not enjoy it.
My Ahi tuna was so dry that I couldn’t even eat it after a few bites. I’ve attached a photo of the fish on my plate vs your website photo just to demonstrate what I got vs what it should be.
Additionally, my husband sat facing the kitchen and he said that one of the cooks had stormed out in what appeared to be some kind of internal kitchen drama.
I’m not looking for compensation and I am not interested in being directed to your website to fill out a survey. I am genuinely posting this as constructive criticism so that you can hopefully improve. It may be a while before I come back again, if at all. Disappointing because this used to be one of my favorite places to go. I’m starting to understand why it’s been so quiet lately anytime I go.
