3 /5 James Wald: My precise rating is 3.5 stars, but I have to round it one way or the other.
First, food is definitely the sole highlight here. Sandwich was great - fresh ingredients and tasted good. Meatball soup had a good assortment of ingredients and was tasty. My four point pizza review of the Colonel Mustard:
Crust: 5/5 - Good consistent thickness, just the right texture, and awesome charred flavor.
Sauce: 5/5 - I dont believe Ive ever had mustard on a pizza before, nor would I have considered it, but it works very well with this combination. Described as honey mustard it was more mustard than sweetness.
Toppings: 4/5 - Good freshness and distribution of ingredients. There was considerably less cabbage than I expected from the menu description.
Preparation: 4/5 - Well cooked, and again I will emphasize the fire charring was most excellent. The cabbage was dry and not tossed in a BBQ aioli, so one of the ingredients was totally missing.
So overall the food was really great, but service left much to be desired. Everyone we interacted with was friendly, but most of the staff appeared visibly stressed. It took only 15 minutes to receive our food, but we never saw our server again after that, and after waiting for a box and the check after we were done eating, another server finally picked up on my staring and realized we were ready. No one ever asked how our meal was. FOH organization was lacking, and everyone was trying to do everything which was actually counterproductive. My takeaway is to order their excellent food to go in the future and skip the dining room.