Caleb Condie Showed up for a rock chip repair through my insurance and Lewis got right to work on my Outback. Had a pleasant visit with him while he worked on my windshield. I had a heck of a chip that actually shattered some of the glass surface so while it didn’t disappear completely it’s certainly a massive improvement. Lewis is exactly the kind of guy you want to work on your auto glass. Knowledgeable, straightforward with his work, and volunteers in the community. Take your car straight to him for your glass needs.
5 /5
Dani M Backstory:
My Fiancé and I needed a new vehicle due to being in a roll-over accident – we hit black ice, coming back from Wallowa Lake, OR. (Vehicle was totaled).. We used our insurance payout as a down payment for a vehicle from a used dealership in Tri-Cities. We ended up with a 2006 Cadillac Escalade (AS IS Condition)..At the time we had a rental that needed to be returned on Mar 29th. After driving the vehicle back to Walla Walla we noticed that there were rock chips in the windshield. (Passenger Side – Large Chip on the outside specifically, plus minor hairline cracks and chips) – unfortunately we missed this during the initial test drive.
On Apr 06, 2022
We decided to start calling around locally to get quotes for a windshield repair. I will say when we called Economy Glass we got extremely lucky with a quote of $325 plus Tax ( * Quotes are based on vehicle make, model and year – prices may vary). While we were on the phone with Lewis, He was telling us that the windshield we would be getting is a premium glass that is used in high end trucks, etc. and that he only had one more in stock. We met with Lewis, the Owner who is friendly and professional. We were told it would be around 90 Minutes for a windshield replacement.
We returned to Economy Glass, where the windshield was installed and it looked beautiful! We were very satisfied with the job his technician did. There was some tape on the upper part of the windshield (see photo) we were instructed to leave it there for an hour before removal. We thanked Lewis for the wonderful job before we left.
On Apr 07, 2022
We Had to take a trip back to Economy Glass to have a small chip repaired (we were on the side of the Semi-Truck and a rock flew up and dinged our newly replaced windshield!) Thankfully the ding was tiny enough to where Lewis was able to put a sealant inside the ding (which is barely noticeable) to prevent any additional running.
While were were there we mentioned that the Windshield Wiper Fluid wasnt working. Lewis took a look and found the issue, he was kind enough to replace the hose that dispenses the liquid for us in the front and got the back window fluid working as well! We spent $50 for his time and Thanked him for his service.
Lewis is an honest, and reliable businessman who is very knowledgeable in his field, we really appreciate how thorough he is with our questions. We are very happy and will return as needed for future repairs!
-- Lance and Danielle
5 /5