Gil Cox My clutch linkage decided to break on me while driving and I needed to tow my car right away. Steve had a completely full shop and still made room for me to get my car in there. He explained to me exactly what happened and how it happened and what he was going to do to fix it. The time line he gave was accurate to when he was finished with the Job. He has a young man named Jarred who works for him as well who is an exceptional talent and perfectionist in his craft. I felt very well taken care of and my car is back on the road with no issue.
Thank you Steve and Jarred!
5 /5
Berg Cody “John Redcorn” Very knowledgeable, you can confidently leave your vehicle at Argo knowing that theyre going to get the job done right the first time, and yes they might be a bit spendy but you get what you pay for, if you pay for a cheap mechanic youre gonna get cheap work and vice versa. The only reason why I am not giving Argo Transmission a 5 star rating is because in my personal experience having vehicles serviced by them I wasnt given every option of repair available. So I had to have a 99 Honda Accord serviced because the pulley bearing on the AC condenser was failing and it would eventually seize up completely, seeing as how theres not much value in a 99 Accord with over 200k miles on the engine, I wasnt looking to spend a whole lot on the vehicle, I mean the repair quote was almost enough to total out the vehicle (cost of repair was nearly higher than what the vehicle is valued at), so it doesnt make much sense to get the vehicle serviced for more than what the car is worth right? That being said I wouldve rather just taken the AC condenser out of the vehicle and been fine without AC, however the vehicle has a serpentine belt that runs around the AC pulley, so I had to have it fixed in order to drive the vehicle... Well after forking over way more than I wanted to for this repair, I spoke to my neighbor who was having the same problem with his pick up, and he told me what he did was purchased a "dummy" condenser, essentially its a part that will fit just the same as the condenser and have an operational pulley but it doesnt actually cool the air, no freon or anything like that and as you can imagine the part is MUCH cheaper than a new condenser, and you obviously dont have to fill it with freon and check for leaks in the system. And heres the thing, my neighbor went around town to get quotes from different shops around town including Argo, and he spoke to Steve (I think his name is, the owner who deals with customers and gives quotes) about his problem and Steve gives him a quote to replace the whole condenser just like he did with me, upon hearing this my neighbor mentions this dummy pulley to him, and THEN he says "oh well yeah thats an option" and have him a much lower quote if thats the way he wanted to go, so he obviously knew that could be an option, but he didnt care to inform me about it.... What does this mean? It means he wanted me to pay the highest imaginable price for the repair even though he KNEW the predicament I was in. That to me is disappointing and dishonest and because of this experience I will never have my vehicle serviced there again. At least not while Steve is still running the show.
2 /5