15th Street Automotive - Puyallup (WA)

5 /5 Scott 307: I recently had my vehicle serviced at 15th Street Automotive, and I couldn’t be more impressed! Their team provided outstanding service, fixing my car quickly and efficiently. The quality of their work is top-notch, and the price was incredibly fair. The team truly care about their customers, and it shows in their professionalism and attention to detail. I highly recommend their shop to anyone needing reliable auto repairs!

5 /5 Shawn Lizarraga: Very satisfied Customer. I have gone to them twice now and both times I loved the care and quality of the work. The first oil change included a full check of my whole car. Letting me know what needs to be done. No pressure to book but just letting me know and I appreciate that. Go see them, you wont be disappointed

5 /5 XneverproneX: Really solid experience here. Brought my car in thinking it might be multiple issues, but they took the time to check it out, test drove it a couple times, and gave me a clear breakdown. Felt like they were honest and actually cared. I’d definitely come back

1 /5 Jackson Moore: I really wanted to like this place… Initially took my truck there for an inspection on issues I was having. After paying $220 for a diagnosis they gave me a report of what the costs would be for parts and labor and then told me it’d take about a week or so for my parts to come in. Cool no biggie. Then the day before I was supposed to bring my truck in and have it repaired with the new parts they proceeded to tell me that they in fact actually needed to do further diagnosis and were going to need more than likely need to have me pay another $1500-2000 for parts and labor. After trying to understand and wanting to give them another opportunity, I said that was fine and then called them back and was told they would leave a message with someone to call me back to get my truck in. Fast forward to the following Monday and I actually had to call back myself only to find out that they couldn’t get my truck in for two weeks JUST to do a secondary diagnosis. I have a company myself and good customer service should never put other customers before you especially if they dropped the ball and you are dealing with needing a vehicle back in a timely manner. I was incredibly disappointed to say the least and although they credited me back my initial diagnosis fee I would take your business elsewhere to where you will be put at a higher priority and have so called “technicians” do a correct diagnosis out of the gate... I had another shop do a 100+ point diagnosis and they already ordered the parts and will have the truck back to me in less than a week.

5 /5 Taiyanna Padilla-Perez: So grateful for the service this auto shop provided! I had an emergency situation with my car, And they were able to see me right away and helped me figure out the next steps to how to solve the issue. Everyone is so sweet and caring, and I will for sure be back. Thank you so much 15th St! You guys are angels!