Matthiesen James “Jim” Richard is about the most honest, patient person I have met. As someone who worked on cars most of their lives, tho not a mechanic(my dad had to tell me what needed done) it was hard to just turn my car over but it needed done right. Along comes Kurt. Not as patient but his quiet honest nature and straight forward answers will put anyone at ease. Doesnt try to impress by using car jargon that most people would have to accept cuz they didnt understand. Answers you and leaves it at that...
Honesty lets a person know they are in good hands.. This place is as honest as it can be,.
Hope it helps,
take care,
stay Safe,
jim
5 /5
Raymond Ahedo After facing a transmission issue with my truck and receiving an exorbitant quote from the dealership, my search for a reliable and reasonably priced service led me to AAMCO Transmission & Total Care. The need for a trustworthy and efficient repair service was crucial, especially with an upcoming move and a tight deadline to meet.
The dealerships quote was staggeringly high, $10K over what my insurance would cover. In my quest for alternatives, I contacted several other shops, only to be met with rudeness and apparent disinterest, especially in dealing with insurance matters. This frustrating experience was in stark contrast to what I encountered at AAMCO.
Richard, the head of AAMCO, stood out as a beacon of professionalism and empathy. Unlike other shops that seemed to push their own solutions, Richard was open to using the transmission provided by the insurance company. His down-to-earth demeanor and clear communication about the process were refreshing and reassuring.
The effectiveness of Richards work was evident in the performance of my truck, which now runs better than ever. More impressively, Richard honored the tight timeline I had due to my upcoming move, ensuring the vehicle was ready without any compromise on quality. His commitment to timeliness and excellence was truly commendable.
In conclusion, my experience with Richard and AAMCO Transmission & Total Care was exceptional. From customer service to technical expertise, Richards approach and integrity set a standard that is unmatched within a 100-mile radius. I wholeheartedly recommend Richard and AAMCO for anyone in need of transmission care. They are not just service providers; they are guardian angels in the auto repair world. Thank you, Richard and AAMCO, for your outstanding service and for saving the day!
5 /5