Pulmonary (Lung) & Sleep Disorder Clinic - Renton - Valley Medical Center - Renton Mirella L.: Front desk staff was rude, dismissive, and made incorrect statements about my test results and health all to just usher me out of the waiting room while crying. I do not remember the persons name. I would definitely recognize her if I saw her. When I showed up one day, looking to talk to a doctor about my results that showed lung cancer, she said that my results "werent anything to cry about" because shes seen much worse when she worked in oncology. Then handed me a tissue and ushered me out the door without helping me to speak to a doctor. Meanwhile Ive been through lung surgery, chemo, radiation... and she might still be sitting there, dulling out toxicity to those who need support. Absolutely unacceptable behavior. Should be reprimanded.
Doctor was a bit negligent. Said there was no need to include an oncologist, only to be proven wrong in the end. Never spoke to me again to acknowledge he was wrong or take some type of accountability. Incredibly poor bedside manner, if you ask me.
If youre looking to learn whether you have lung cancer or not, dont waste your time here. Go to UW Montlake or Fred Hutch or any of the other places in Seattle proper, to increase your chances of being treated like a human being that matters.
