1 /5 Marissa Delagarza: I’m sad to leave this review because I have come here for years and always enjoyed my services. However, I have recently finished school as a nail tech and realize now that there are several issues happening within the salon.
I’m writing today because the sidewall of my toenail was clipped out without consent, causing what will be an ingrown toenail. On Sunday, my big toes were clipped at an angle, causing an infection. Last night, when the pus started to form, I decided that I would be contacting the salon this morning. When I did the woman, I spoke to told me that she would let the male nail tech know not to cut out anyone’s ingrown toenails without consent.. Cutting out ingrown toenails is NOT EVER the job of a nail tech, but rather that of a podiatrist. Nobody but a DOCTOR should take an ingrown toenail out. Which I explained to her, And I’m sure she already knows Because we all take the same training. Not to mention, my toenail was not ingrown before, but it will be now due to how it was clipped. It’s not a simple problem of its sore for a couple days but it will take MONTHS to grow out and I may still need to follow up with a podiatrist at a later time to correct this mistake.
I called my mother and told her that we will not be visiting the salon anymore and told me that she doesn’t visit this salon anymore for the last several months because they also clipped her toenails and caused an ingrown toenail to grow in place. If my mother had gotten the infection that I have, she could’ve lost her foot since she is diabetic. All of this to say, I don’t believe that healthy and clean practices are happening during pedicure services. Offering a discount or a free pedicure does not make up for the damage that’s done and I will not be going back to redeem the offered free pedicure.
