1 /5 S: On Friday 10/14/22, I came in for a full set and a pedicure. After my nails were done, the shaping was terrible, the heart placement I asked for was not like I showed in the picture, my nails were lumpy. I notified a worker who then got the owner to fix my nails. They weren’t the best but he did what he could to save them. Not even 24 hrs later, two of my nails broke because the acrylic overlay was extremely thin. I came back on Saturday 10/15/22 to let them know I want to soak it off and just get a refund. They insisted to make it right again so I let them. After my nails were finished, the shaping was again, terrible, but I felt bad for coming back so many times even though I shouldn’t of. On top of that, when I got home, the French tips began peeling. I called the salon and asked for a refund and the 2nd owner said they don’t do refunds & to come back and have them redone by her. At this point, I’m a working full time single mom, I don’t have the luxury to come in whenever. On top of that, my nail bed is damaged and so thin that my nails would not be able to stand another full set. I paid $60 for my full set and I feel like this salon completely ripped me off and stole my money. It is probably because I am young and they are taking advantage of me. I am going to file a complaint with the Better Business Bureau because I deserve a refund at this point. Please avoid this salon.
