Lakewood Auto Body Inc - Lakewood (WA)

1 /5 Just Here: Horrible service and even worse management. If you go here I recommend you take pictures of your vehicle when you drop off your car to get serviced. First off, Tanya and Shaun were very helpful and professional. Robert the estimater I know somewhere down inside he has a heart. Anywho I dropped my car off today get fixed, gieco quoted them 7 days to fix, they ended up having my car for almost 2 months. I finally pick up my car and no one walks me out telling me what was fixed or to assure me my vehicle was fine. I just left. Days later I notice my some dents and scratches on my car that weren’t there before. I call and they tell me to come, they look and tell me the damage was there when I dropped it off. A lie. I called geico and asked for photos that the auto body sent and the damage was not there. I confront them and there was just too many inconsistencies on their part and did not take accountability.

5 /5 misti reice: This is the second time we’ve brought a vehicle here, and they’ve officially earned a lifelong customer. They worked absolute magic on my poor Acura after it got roasted by fireworks — like, Fourth of July meets car barbecue. The paint match? Spot on. You’d never know it had a firework mishap unless I told you (which I probably will, dramatically, forever). But the real MVP moment? When I dropped it off, the dash looked like Times Square on New Year’s Eve thanks to a faulty gas cap. When I picked it up? No lights. Just peace, quiet, and a car that doesn’t scream “I have issues.” And as if that wasn’t enough, they even polished out a bunch of random marks on my car that had nothing to do with the firework damage. Totally went above and beyond — now my whole car looks better than it did before the fireworks even hit. 10/10, highly recommend!

5 /5 Bryan Vasquez: This place is one of the best places for auto body in the Tacoma area. Thank you Robert for always taking care of me & have this best customer service. Definitely recommend this place.

1 /5 Tom S.: I took my 1997 Ford F-250 to them because it had a big dent on the left side after a lady with a long trailer made a tight turn and hit the side of the pickup and didn’t report it and the military police didn’t care either. My GEICO insurance was going to cover the damage but when I took it here I was told they had to order the whole left side of the pickup. About 4 months later I called them to ask if they got the side in yet. That’s when I was told that they couldn’t get the part (the whole side), because the truck was too old. He could have called and told me that sooner. Another body shop used something to pull the side out and repair it. I guess Lakewood auto body doesn’t know how to do that. I don’t recommend this place at all.