North Valley Hospital - Tonasket (WA)

1 /5 Kathy Wilcox: I was at the ER from 9 to 8 with my sister, and there are a few things I’ll address here. Also, I’m writing a letter of concern to the administrator. I was in the room when Nurse Evelynn wanted a urine sample from my sister, who was in a lot of pain, and asked if she could pee in a cup instead of having a catheter. Evelynn brought in a urine sample cup and cleaning pad. I brought the sample out to a nurse and gave it to her. When the doctor asked about that the nurse said my sister refused having a cathitar and was called a liar. I was there and thats exactly what happen. The nurse didnt tell the truth. Older people in pain and handicap shouldnt be made fun of by the doctors. Dr Biancarelli told my sister to get in your wheelchair and get your catscan and made remarks about her solid pads and wet blankets, you can also clean yourself up. Then he said I have all these witnesses so you can’t go back on your catscan. This is acceptable. My sister is very thin no teeth and no not a druggie but has had lots of broken bones, and burned. The first doctor before shift change jumped back with my sisters hand almost touched his arm. Treat people like they are a walking leach!!! I got home and told my husband -Never let me go to that hospital.

2 /5 vida con rebeca perez: There are two racist nurses who took care of my husband and talking about us and where is their ethics of Nurses as well as they should not work I will do everything possible that they no longer work

5 /5 Claire: I got bit by a rattlesnake around this town a little over a year ago. My boyfriend rushed me here and they were so nice. Mostly the nurses, but that’s usually the case! The nurses were so amazing. It’s a tiny hospital so they don’t have the resources to deal with that situation, they just keep enough anti venom to get you to Wenatchee. The nurse helped us learn about a PNW ambulance and air lift insurance you can get before the move so the helicopter ride is only like $80 HAHA. Anyways they were honestly super nonchalant about my situation which made me nervous at first but ended up being really relaxing.

5 /5 Jane Elizabeth: Phenomenal experience in the ER. These guys saved my life. Confluence health denied me proper medical care and assumed it was mental health only. They were wrong. I’ll forever be grateful for HONEST care and treatment at this wonderful facility. You guys sure saved a life, while others were trying to end it.

1 /5 Raven Goudeau: After numerous unbearable back pain attacks I decided to go to the ER. Ive been dealing with stomach issues for some time now and was unsure if this was related to the back pain i recently began experiencing. After contacting my main provider about the issue numerous times and receiving no help or call back and reaching out to many other facilities with no luck, I decided it was time to take a trip to the E.R. which was a complete mistake. I explained my symptoms and issues a number of times to multiple nurses and waited a while for the Doctor to come see me. He entered the room and shut the door. I could instantly tell he was in a bad mood. He began scolding me and dismissed every single one of my symptoms. He was rude, blunt, disrespectful and ill-mannered. I suffer from Anxiety/Panic Attacks and I had a full blown attack to the point I could no longer speak or breathe.. I quickly gathered up my belongings in tears and changed. The next event is what shocked me the most. I heard him tell the nurses to check me out of my room because there were more important patients that needed to be seen. Two nurses entered the room and were kind and continued asking me if I was okay, but at that point I could no longer speak and was having a hard time breathing. I couldnt wait to exit the building. Ive never felt so embarrassed and trapped for seeking medical attention. GEORGE A. BIANCARELLI was the attending physician during my visit. This was not the first time I was treated poorly by the same physician. Another complaint was that I could hear ALL patient information from within my room. I could hear them speaking about a patient who had just had a stroke and another who had just had a seizure. I also caught the names of these patients, and much more information, but because I have worked in Healthcare and am very familiar with HIPAA regulations, I will not share that information to protect the privacy of these individuals. I will NEVER go back to the E.R. in Tonasket again and you shouldnt either.