NW Autowork - Tacoma (WA)

5 /5 Andrew (Andy): First time visit. Owner Knowledgeable, receptive, competent, timely, trustworthy, and fair. Work done professionally at market prices. The owner is a personable guy who knows his way around a BMW. You can tell hes passionate about his work as the mechanic & owner. He had an easy chance to charge extra without me knowing but saved me money saying the part was fine. Saved hours and $200 on a returned part. Better than dealer cost and my basic tuning without dyno and mapping needs for Tacoma area. Install explained thoroughly with pictures and solid recommendations to accompany recommended future maintenance. Earned my business and my first choice for future work. 5/5

5 /5 882952: I recently brought my car to Marlon to have a full brake kit and coil-over kit installed on my car. As soon as I met him and talked with him, I felt that he does this not only to make a living, but because he has an interest and passion for BMWs. Marlon listened to what I wanted to do with the car, and offered his own opinions and information based on his experience. I stopped in on them a couple times as the project was in progress, and they were always willing to stop and communicate with me about it. Marlon maintained good communication with me. Both the guys are obviously knowledgeable about the cars. The final result on my car was great - the set-up on the coil-overs was just perfect and the brakes are even more impressive than the stock M brakes. At the previous shop I used, the work seemed good but to be completely honest, I was at times a bit uncomfortable because I felt like the mechanic in the back didnt really care, and even seemed like he was thinking "ugh..." at times. At NW Autowork, both Marlon and his fellow mechanic seem happy to be there. I felt like they are happy to have my car in the shop, not just happy to have my money there. Very good experience.

5 /5 David Ki: I went to NW Autowork to get a Pre Purchase Inspection done for a 2011 BMW 335i M-Sport Sedan which on the outside, looked like it was in great shape! However after Marlon looked at the vehicle more thoroughly, there were a lot of issues with it and he saved me a huge headache and stress by pointing out the major flaws with the vehicle. Without his help, I probably would have bought the car, then spend another 5-6k just doing repairs. If you ever need a BMW inspection done before purchasing, I highly recommend going to NW Autowork and letting Marlon take a better look!

5 /5 Sarah Farahani: Ive been taking my 2012 3 Series to Marlon for at least 5 years now and I couldnt be happier with the service. I bring my car in for regular maintenance and its there now for some unexpected work. I trust Marlon and his team to be honest about the problems, the work required, and to charge a fair price for the repairs. Im so glad I have a trusted mechanic to help me keep this car around for as long as possible. If you have a BMW, look no further than NW Autowork for maintenance, repair, diagnostics, everything.

5 /5 Riczon: This is a long overdue review, Marlon and his crew at his shop has been working on my 2007 BMW 335i since he first started his very shop at the the other Tacoma location. He and his crew are very trust worthy, I refuse to bring my BMW to anybody else but Marlons shop. He is very professional and does amazing work and his knowledge is second to none. Thanks again! Riczon