1 /5 Mark McCoy: I went in for a dental clearance to make sure I had no infections so I could have a surgical procedure. The hygienist said I had no infection whatsoever and called the dentist in after a full cleaning and x-rays and the dentist looked at my x-rays and said the same thing, but said I may have one small cavity starting under one crown, and possibly another under another crown that I may need to look at in the future, but no infections whatsoever. After the cleaning and inspection, I was walked up to the front desk and then I presented them with my dental release form which they took back to the dentist and promptly returned and said they would not sign until I took care of both of the crowns first. I pointed out on the sheet that it said I had no current infections and they agreed that I had none but potentially in the future if I didn’t take care of this small cavity that I may in the future have an infection so they wanted me to take care of both of these crowns within the week at a cost of almost $3300 otherwise they would not sign off on my dental clearance for my surgery. It was literally blackmail unless I did business with them.
Two hours later, I went to another local dentist and they had the x-rays, the exact x-rays that smiles dental took transferred over to their office. They inspected the x-rays, had me seated in their chair and did a full inspection themselves by their dentist and gave me a clean bill of health and said I passed with flying colors with no infections whatsoever and signed off on my dental clearance for my surgery. I would not recommend smiles dental in Longview Washington to anyone. The last time I was there, they treated me very similarly and I thought it was a one time occurrence. They are a greedy up-selling business, do not do business with them at all.
Dr. Pham at Rainier dental is fantastic and is highly recommended far better than smiles dental.
