1 /5 David: We took our red 2007 mazda RX8 to this place because we were having transmission/clutch issues. After a couple weeks, we should have known when they couldnt even figure out how to start the car correctly without flooding it, that we should have taken the car somewhere else. You cant start a rotary motor. Move it ten feet and turn it off, then restart it because it will flood if you keep doing that without revving it to use the gas left in it. Anyway, we got the car back, and since its just our fun car, we dont drive often, not even 1000 miles, it stopped shifting . We called them and it was longer than a year so he said no warranty and even though the mileage hadnt reached the warranty max he said it would cost me over 2 grand to look at because there was no way they put it in wrong , that it was impossible. He said if the parts are bad, he can try the manufacturer, but most likely, it would have to be done all over again, and it was something we did. I called him twice over the period that the car would not work. He never once said hed look at it, and if it was his fault, repair it. Never once. He was so adamant that there was no way it was his fault. There was no way I was going back to him to pay for everything all new again . When I knew in my head, we had not driven this car rough over the mileage of the warranty. It just wasnt right for him to say that no matter what was wrong, I was gonna have to pay over 2 grand regardless. So I took it over by the air academy on millplain. I told this guy what our problem was that we just had it all replaced with new clutch and everything, and he was very surprised that Steve wouldnt back his work or even offer. So I let this certified mechanic at Freddys work on my car and guess what. He only had to adjust the fork on the clutch and guess what. It runs great. Dont trust Steves automotive . He was very rude to us and made us feel like we were stupid and he was God of cars. Well, Steves automotive, you made a mistake, and youre not perfect. I hope you read this and maybe change your attitude towards your customers. It would be real nice if you tried to make this right I know Freddy could verify your shop made the mistake that his shop fixed.
