1 /5 nancy gregor: I came in for cut and full highlights with Lillie on Thursday, 2/13 @230pm. Normally, I wont write a review if the issue is resolved on the spot. However, upon completing the service, I mentioned that there are patches on the front. She then, remix a toner for the 2nd time since the first did not turn out well. After processing the 2nd time, I have already been in the salon for about 4.5hrs which does not make sense bacuse all I had was highlights. Still, I was very patient because I want my hair to be right. It was still patchy. She then moved on to cutting my hair layered, I am not sure if she has enough training on how to layer but my hair is definitely not layered. The cut is unevern. Now, Im just tired. Payment time, I was also charged another toner, I asked what it was for and she said "it was the 2nd toner". At this point, I just want to get home and see what kind of damage she just did on my hair. The highlights are uneven, there are parts that you can obviously see the lines where it becomes obvious that its not done properly, the cut; I might as well have cut my own hair. Its uneven and Im gonna have to go to another salon to get this fixed. I spent over $250 dollars just for someone to damage it. I definitely think that she need more training or maybe have someone else to actually be there during her work to check if shes doing it correctly. Would I come back, not anytime soon or to Lillie.
